Privacy Policy
Coco Elite Estates Co., Ltd.
Bangkok · Hua Hin
Registered Real Estate Company
Effective Date: 19 August 2026
Coco Elite Estates Co., Ltd. (“Coco Elite Estates,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting information about our real estate services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your rights regarding your personal information.
1. Information We Collect
We may collect information that you voluntarily provide when you:
Contact us through our website or contact forms
Request information about a property
Request a property viewing or consultation
Contact us by telephone, WhatsApp, email, or other communication channels
Submit a property for sale or rent
Communicate with our agents or representatives
Depending on how you interact with us, this information may include:
Full name
Telephone number
Email address
WhatsApp or other contact details
Property preferences and requirements
Information about a property you wish to buy, rent, sell, or list
Any other information you choose to provide to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
Respond to your enquiries and requests
Provide real estate information and services
Arrange property viewings and appointments
Assist with buying, renting, selling, or listing properties
Communicate with you regarding properties and services
Improve our website and services
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and in accordance with applicable laws.
3. Property Enquiries and Communications
If you contact Coco Elite Estates regarding a property, your contact information may be used by our representatives to respond to your enquiry and provide relevant information.
Where appropriate, we may communicate with you through email, telephone, WhatsApp, or other communication methods that you have provided or requested.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve the user experience.
Some cookies may be provided by third-party services used on our website, such as analytics, security, hosting, maps, or other website functionality.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
Our website may contain links to or use services operated by third parties, including communication platforms, mapping services, analytics providers, hosting providers, or social media platforms.
These third parties may process information according to their own privacy policies. Coco Elite Estates is not responsible for the privacy practices of third-party websites or services that we do not control.
6. Sharing of Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to:
Our employees, agents, or representatives who need the information to provide our services
Service providers who assist us with website hosting, technology, communications, or business operations
Professional advisers where necessary
Relevant parties involved in a property transaction when reasonably necessary and appropriate
Government authorities or other parties where required by applicable law
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online communication, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, and complying with legal obligations.
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our website and services are intended for general audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
11. International Data Transfers
Depending on the services and technology providers we use, your personal information may be processed or stored in countries outside Thailand.
Where required by applicable law, we will take appropriate steps to ensure that personal information transferred internationally receives an appropriate level of protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:
Coco Elite Estates Co., Ltd.
25 Alma Link Building, 17th Floor
Soi Chidlom, Ploenchit, Lumpini
Pathumwan, Bangkok, Thailand
Phone: +66 82 369 4669
Email: cocoeliteestates@gmail.com
Website: Coco Elite Estates — Bangkok · Hua Hin
